How to Create Tickets?

How to Create Tickets?

Steps to Create a Support Ticket:

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  1. Go to a-OK Care or Customer Support.
  2. Tap “Create Ticket” or “Raise Issue”.
  3. Choose the category (e.g., payment, redemption issue).
  4. Describe your issue and attach screenshots if needed.
  5. Submit the ticket.

You’ll receive updates via app notification and email.

Community members learning and connecting

How to a-OK

Learn how to spread kindness and connect with your community through a-OK. Follow our simple step-by-step guide to start making a difference today.

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How to Create "Random Winner From Group" offer?

Steps to Create:

  1. Go to Give.
  2. Choose “Random Winner from a Group” option..
  3. Create a Group ...
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How to Enroll in "Random Winner from Group" Offer?

Steps to Enroll:

  1. After someone adds you in a Random Group, You’ll receive an invitation to enroll (via notification).
  2. Open t...
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How to select Winner from "Random Winner from Group Offer"?

For Organizers Only Steps to Select Winner(s):

  1. Go to Your Sent Offer Page.
  2. View how many people have Enrolled.
  3. Tap “Select Winner”Read Full Guide
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How to Buy Event Tickets?

Steps to Buy Event Tickets:

  1. Go to Business View section of any Business that is organizing an event
  2. Go to Active Events section
  3. Select the event you’re in...
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